Elsabé Manning of Success Factory - an accredited training and coaching company - has been training coaches successfully for the past six years. Elsabé is a member of CETASA (Coach Educators and Trainers Association of South Africa) – a sub-committee of Comensa.

Success Factory’s coaches training material is fully aligned to the unit standards as set out by COMENSA. It is also fully aligned to the International Coaches Federation (I.C.F’s) expected outcomes and competencies assessment for coaches.

TESTIMONIALS:

“I cannot thank you enough for the opportunity you gave me this past week.

I have learned so much about myself. I feel better equipped to handle any adversities that cross my way. I am even able to look at my work in another light. Instead of seeing it as going to an office to waste my time, I can actually see it now as an opportunity to improve myself while being paid for it.

My entire outlook at life has been adjusted. To change it completely, I still have more introspection to do. I will be working through the Training Manual again, as well as your Self Coaching e-book from your website.

I am very proud of my level of intelligence and am able to use it daily to improve and expand my frame of reference while educating myself and raising my worth. This is something that I believe will help me to achieve my dreams and fulfil the expectations of my five year plan.

I am extremely fortunate to have met you and everyone else at the workshop. The impact you have on my life cannot be measured. I can feel a change inside myself but, the responsibility still lies with me...

I can keep on changing and improving, or take the easy way out and just go back to where I was before the workshop. Going back is not an option for me, because I know what is there. I was there and don't want or need to be there anymore. There are so many good things lying in wait for me on my journey and I am so excited just thinking about it.

Once again, I just want to thank you from the bottom of my heart for granting me the opportunity. I am forever grateful.

God Bless. Riaan.” 1 August 2009

“I attended Success Factory’s coaches training at the end of July 2009. During training I reached heights I never thought possible. I use to complain about everything. A perfectionist of note, always pushing and nothing was ever good enough. There was no balance - and it was driving me to the edge. I kept on going in circles and didn’t know where to turn to. I knew I wanted to achieve something, but I was channelling my energy in too many directions... which led me nowhere.

Elsabé’s coaches training opened my eyes. It helped me to find me. I now have long-term goals and short-term goals! I have also come to realise that my passions are not necessarily what I should be doing as a career and that sometimes you need to walk along the river to find the right place to cross. I also listen now... and started building a good relationship with my manager - something I didn’t have before. (I was almost out of a job because of this!)

I feel like a winner now because I have a newfound inner-peace. The value of one’s mistakes lie in the learning of the lessons. I have come to realise that my journey is perfect for the lessons I have to learn!

Thank you Elsabé.
Carmen.”

WHAT IS COACHING?

Coaching is a partnership between a coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant results.

The individual or team chooses the focus of conversation, while the coach listens and contributes observations and questions as well as concepts and principles which can assist in generating possibilities and identifying actions. Through the coaching process the clarity that is needed to support the most effective actions is achieved. Coaching accelerates the individual's progress by providing greater focus and awareness of possibilities leading to more effective choices. Coaching concentrates on where individuals are now and what they are willing to do to get where they want to be in the future.

THE ROLE OF THE COACH:

	To engage the coachee in conversation utilising specific communications skills and questioning techniques to lead the coachee to answers, new possibilities, resolutions, decisions and insights;
	To provide objective assessment and observations that foster the individual’s or team members’ enhanced self-awareness and awareness of others; practice astute listening in order to garner a full understanding of the individual’s or team’s circumstances;
	Be a sounding board in support of possibility thinking and thoughtful planning and decision making;
	Identify and champion opportunities and potential;
	Encourage, stretch, challenge and commensurate with personal strengths and aspirations;
	Foster the shifts in thinking that reveal fresh perspectives;
	Challenge blind spots in order to illuminate new possibilities;
	Support the creation of alternative scenarios;
	Maintains professional boundaries in the coaching relationship, including confidentiality, and adheres to the coaching profession’s code of ethics.

SPECIFIC OUTCOMES OF UNIT STANDARDS

Elsabé is a member of the Coach Educators and Trainers Association of South Africa - A sub-committee of COMENSA (Coaches and Mentors of South Africa). The Committee wrote the unit standards for coaches training material for South Africa.

Success Factory’s coaches training material is fully aligned to the unit standards as currently set by CETASA. It is also fully aligned to [and we deliberately improved on] the International Coaches Federation (I.C.F’s) expected outcomes and competencies assessment for coaches.

1.	Self-reflection (Emotional maturity begins with having the capacity to exercise introspection and the willingness to learn more about our fundamental nature, purpose and essence. It is an opportunity to be truthful about our behaviour and to examine our own ‘dark side’ and to reflect on and to reconsider the way we communicate and interact with others);
2.	Coaching Definitions (Ability to explain the concept of coaching.)
3.	Differentiate between coaching, teaching, training, mentoring, counselling and/or therapy (Ability to differentiate between all the disciplines.)
4.	Meeting Ethical Guidelines and Professional Standards – (Understanding of coaching ethics and standards and ability to apply them appropriately in all coaching situations.)
5.	The Role of A Coach (Ability to describe the role of a coach in detail.)

6.	Attributes and Characteristics of A Good Coach (Ability to describe and demonstrate the character and personality traits of a good coach.)
7.	Coaching Process (Ability to describe and demonstrate the coaching process and process and stages of a coaching session.)

8.	Matching Coaches and Coachees/Clients (Ability to match coaches and clients in such a way that they form a trusting, respectful relationship that will ensure the best possible outcomes.)
9.	Coaching Agreement (Ability to identify needs and expectations of all parties concerned and to reach an agreement concerning expected outcomes.)
10.	Coaching Environment (Ability to establish a safe, comfortable environment conducive for effective coaching sessions.)
11.	Establishing trust and building rapport (Ability to create a safe, supportive environment that produces ongoing mutual respect and trust.)
12.	Coaching Presence (Ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible and confident.)

13.	Creating Boundaries (Ability to establish a good trusting relationship with the client within the confines of clearly defined boundaries.)
14.	Conducting Coaching Sessions (Ability to manage coaching sessions in clearly defined stages conducive to the achievement of specific agreed upon outcomes.)
15.	Assessments (Ability to identify the need for coaching through discussion with client or team to be coached and to identify developmental areas; psychodynamic factors which impact lifestyle and/or performance.)
16.	Communicating effectively (Ability to focus completely on what the client is saying and is not saying, to understand the meaning of what is said in the context of the client’s desires, and to support client’s self-expression.)
17.	Powerful Questioning (Ability to ask questions that reveal the information needed for maximum benefit to the coaching relationship and the client.)
18.	Human Behaviour (Ability to understand intent; uncover beliefs; identify emotions and to engage the client to gain insight in order to change limiting beliefs in order to develop high performance behaviours.)
19.	Performance Enhancement (Ability to assess the client’s performance in order to help the client identify then to overcome obstacles and to put goals in place which will enhance the client’s performance.)
20.	Managing Diversity (Ability to manage the wide range of variation in the qualities or attributes under discussion.)
21.	Facilitating learning and results (Ability to integrate and accurately evaluate multiple sources of information, and to make interpretations that help the client to gain awareness and thereby achieve agreed-upon outcomes.)
22.	Learning Styles (Ability to identify and utilise the client’s preferred method and style of learning in order for the client to achieve the best possible outcomes.)
23.	Creating Awareness (Ability to integrate and accurately evaluate multiple sources of information, and to make interpretations that help the client to gain awareness and thereby achieve agreed-upon results.)
24.	Designing Actions (Ability to help the client to create opportunities for ongoing learning, during coaching and in work/life situations, and for taking new actions that will most effectively lead to agreed-upon coaching outcomes.)
25.	Planning and Goal Setting (Ability to develop and maintain an effective coaching plan with the client.)
26.	Managing Progress and Accountability (Ability to hold attention on what is important for the client, and to leave responsibility with the client to take action.)
27.	Measuring Coaching Results (Ability to develop and use measuring tools in order to accurately measure outputs / outcomes of coaching.)
28.	Marketing and Self-Branding (Ability to write a marketing strategy for self and coaching practice and to identify and assess product positioning.)

EXECUTIVE AND BUSINESS COACHING AND MENTORING...

…Is about working with individuals on organisational structure, issues and challenges. As an Executive or Business Coach you work with individuals to develop high performance behaviours to achieve their own and the organisation’s full potential.

Do you have:

Senior Management skills and experience;
Experience or good knowledge in entrepreneurship;
Sound organisational knowledge and experience;
Sound knowledge and experience in change management;
A business degree or years of experience;
Human Resources knowledge;
Good leadership skills and/or knowledge;

...Then you should consider becoming an Executive or Business Coach.

You will…:

Be trained and coached by the Coach, Elsabé Manning
Set real personal goals and objectives
Be motivated to get started as soon as possible
Have all the skills and tools as set out above
Uncover your own life’s purpose
Learn how to set up and market your coaching practice
Receive post-training support from Elsabé in building your coaching practice
Receive a certificate for accreditation purposes

DURATION

This is a five day intensive course. There is also a one-hour written exam and a one-hour practical (coaching) examination which has to be completed after the five-day training course.

CERTIFICATION AND ACCREDITATION OF COACHES

After evaluation you will obtain a Success Factory certificate which you need for your application for accreditation.

Please note that Elsabé also trains internal coaches for organisations. Please click here for more details.

For more information please contact Elsabé Manning on (011) 648 8969 or 084 371 9105 or email her at elsabe@successfactory.co.za.