SITUATIONAL LEADERSHIP

‘Situational leadership’ is a term that can be applied generically to a style of leadership, but that also refers to a recognised, and useful, leadership model. In simple terms, a situational leader is one who can adopt different leadership styles depending on the situation. Most of us do this anyway in our dealings with other people: We try not to get angry with a nervous colleague on their first day; we chase up tasks with some people more than others because we know they'll forget otherwise.

Leadership Behaviour

Blanchard and Hersey characterised leadership style in terms of the amount of direction and of support that the leader gives to his or her followers, and so created a simple grid:

Directing leaders define the roles and tasks of the 'follower' and supervise them closely. Decisions are made by the leader and announced - so communication is largely one-way.

Coaching leaders still define roles and tasks but seeks ideas and suggestions from the follower. Decisions remain the leader's prerogative, but communication is much more two-way.

Supporting leaders pass day-to-day decisions - such as task allocation and processes - to the follower. The leader facilitates and takes part in decisions but control is with the follower.

Delegating leaders are still involved in decisions and problem-solving but control is with the follower. The follower decides when and how the leader will be involved.

MANAGEMENT

Management is the process of completing tasks and activities efficiently and effectively with and through individuals and teams.

Management functions:

Planning;
Organising;
Management of staff;
Directing;
Coordinating;
Reporting;
Budgeting.

Roles of a manager:

Interpersonal role

Figurehead;
Coach;
Mentor;
Leader

Informational role

Monitoring;
Information management.

Decisional role

Entrepreneur;
Crisis management;
On-the-spot problem-solving;
Management of resources;
Negotiation.

OUTCOMES OF THE COURSE

Participants will:

Manage and lead more effectively, using the Situational Leadership model;
Gain more respect as a leader and manager of people;
Have more influence with their direct reports and others;
Be willing to listen to new ideas;
Introspect therefore willing to make necessary changes;
Define what leadership and management are;
Create a collaborative workplace;
Be a more responsible leader;
Identify the keys to effective leadership;
Plan self-development;
Motivation;
Goal setting;
Learn how to utilise SWOT analysis;
Learn difference between leading versus administering;
Delegate more effectively;
Identify own personal influencing style;
Identify own personal values and principals;
Write own personal and team mission statement;
Effective communication;
Establish more effective teamwork;
Learn what performance assessments are and how to use it.

DURATION

This is a two-day programme which can be run as an in-house course for organisations or you may attend our public course which is run once a month.
Please contact Elsabé at elsabe@successfactory.co.za or phone her on 011 648 8969 or 084 371 9105 for more information.