Recruitment

At Success Factory, we source, match, interview and place the most suitable staff in all industries, to our client’s needs and expectations.

Talent

We are ALWAYS looking for talent of all shapes, sizes, ages and races. You don’t need experience – all you need is passion!

Training

Success Factory’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Coaching

Coaching accelerates the individual’s or team’s progress by providing greater focus and awareness of possibilities leading to more effective choices.

Consulting

Success Factory also consults on key business areas such as the business strategy and plan, operational processes and people management practices.

CONFLICT SEEKERS

CONFLICT SEEKERS Do you work, live, or interact with someone who seems determined to engage you in some kind of conflict? Do you find yourself getting hooked into their drama and before you know it you are in a no-win situation? How does this happen and why? The...

MANAGE YOUR EMOTIONS UNDER PRESSURE

MANAGE YOUR EMOTIONS UNDER PRESSURE   Do you struggle under pressure? Let’s face it – successful business is built on successful relationships. Your career success depends on how other people feel about you and how well they support you. The problem is that you only...

INFLUENCING OTHERS

INFLUENCING OTHERS Having influence over people means that you have the ability to gain support for your opinions, views, ideas, thoughts, beliefs, goals and objectives by using language to persuade people to buy into your way of thinking. If you make an effort to...

RESOLVING CONFLICT

RESOLVING CONFLICT Resolving conflict depends, more than anything, on communication. We want to be heard by someone else firstly because we believe that we can make that person understand and accept our point of view, and we believe that they will come to the same...

GOOD MANNERS

GOOD MANNERS Having good manners is a prerequisite of professionalism. Your conduct is a reflection of your upbringing, education, values and principles, the organisation you work for and the company you keep. Always be true to yourself—if you can’t be true to...

GOSSIP

GOSSIP Gossip can be defined as idle, malicious, slanderous or destructive talking or writing about another person or situation with the intention to hurt them, regardless of fact. Gossip can be true or false, but it is still gossip.  It is by far the most common...

HOW TO MANAGE UP

HOW TO MANAGE UP   Do you know how to ‘manage’ your boss? It is so important to know how and when to discuss important issues that affect you, your career, your glide-path, or anything else that requires your manager’s input, consideration or permission. There are two...

TOXIC RELATIONSHIPS

TOXIC RELATIONSHIPS The ‘toxicity’ referred to in the term ‘toxic relationship’ refers to, not only the behaviours such as name-calling, physical, emotional, sexual and mental abuse, lies, stealing, etc., but it also refers to the consequences of these behaviours –...

CODE OF DRESS

CODE OF DRESS For specific functions, there are specific dress codes one should adhere to in order to remain totally professional at all times. The dress code will be defined by the type of function taking place, but if you are uncertain about what is appropriate for...

ACTIVE LISTENING

ACTIVE LISTENING Before expressing your feelings or point of view, be willing to listen—actively—to what another person is saying. Active listening means focusing on what your conversation partner is saying before stating your own position, opinion or needs. It...

AWARDS

  • Elsabé Manning was selected as one of The Most Inspirational Women of South Africa 2012.
  • Success Factory won The 2006 Mijima Award.
  • Success Factory received the 2004 Greenpepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities.

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr