Training

Training

Success Factory’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Coaching

Coaching accelerates the individual’s or team’s progress by providing greater focus and awareness of possibilities leading to more effective choices.

Consulting

Success Factory also consults on key business areas such as the business strategy and plan, operational processes and people management practices.

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ASKING FOR WHAT YOU WANT

ASKING FOR WHAT YOU WANT People frequently don’t ask for what they want. Fear of rejection is often the reason for this. Believing that it is wrong to ask for anything or that we’re asking for too much can also prevent us from obtaining what we really need or want. A...

HOW TO DEAL WITH IMPOSSIBLE PEOPLE

HOW TO DEAL WITH IMPOSSIBLE PEOPLE I was emotionally affected by an impossible person this morning so I decided to write the following tips in how to deal with impossible people. RESIST THE URGE TO BE DEFENSIVE. You cannot win an argument with an aggressive or...

INFLUENCING OTHERS

INFLUENCING OTHERS Having influence over people means that you have the ability to gain support for your opinions, views, ideas, thoughts, beliefs, goals and objectives by using language to persuade people to buy into your way of thinking. If you make an effort to...

PROFESSIONALISM WHEN INTERVIEWING FOR JOBS

PROFESSIONALISM WHEN INTERVIEWING FOR JOBS   I would like to discuss your behaviour when interviewed, today - not your CV or your qualifications and experience. Your behaviour (everything you say and do, including your body language) will be scrutinised from the...

SELF-SABOTAGE

SELF-SABOTAGE ‘Before you can empower the reality of being fulfilled and complete, you have to stop empowering the reality that you are not …’ (Anonymous) If you have the desire, skill and knowledge to achieve something but you are not achieving it, you are probably...

PROCRASTINATION

PROCRASTINATION If you feel deeply passionate about achieving a certain goal then nothing should be able to stop you from reaching it. How many of us actually complete projects? Why do we put things off until tomorrow? I know someone who was still sewing her wedding...

CONFLICT SEEKERS

CONFLICT SEEKERS Do you work, live, or interact with someone who seems determined to engage you in some kind of conflict? Do you find yourself getting hooked into their drama and before you know it you are in a no-win situation? How does this happen and why? The...

AUTHENTICITY

AUTHENTICITY The dictionary defines authentic as: ‘genuine,’ ‘real,’ ‘trustworthy’ and ‘undisputedly credible.’ Wouldn’t it be wonderful to be viewed as genuine and real and therefore trustworthy and undisputedly credible? Being your authentic self means that you are...

EIGHT STEPS TO ACQUIRING YOUR GOALS

EIGHT STEPS TO ACQUIRING YOUR GOALS   For any personal development plan to succeed, it is necessary that you incorporate the following eight steps to ensure the successful implementation of your goals. Write your goal as a significant future event or behaviour.  Say...

RESOLVING CONFLICT

RESOLVING CONFLICT Resolving conflict depends, more than anything, on communication. We want to be heard by someone else firstly because we believe that we can make that person understand and accept our point of view, and we believe that they will come to the same...

AWARDS

  • Elsabé Manning was selected as one of The Most Inspirational Women of South Africa 2012.
  • Success Factory won The 2006 Mijima Award.
  • Success Factory received the 2004 Greenpepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities.

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr