Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

Counselling And Coaching

Are you struggling with your current circumstances? When we're in emotional, physical or financial trouble we can't see the wood for the trees and we may fall apart. It's at this point that you need to turn to someone for counselling or life coaching. If you need...

PARENTING: BE A GOOD ROLE MODEL

Children learn from the people they look up to – mostly their parents. Display behaviours that you would like your children to display. Be kind. Be honest. Be calm and behave well when things go wrong. Watch what you say in front of them – even your toddlers. They...

INFLUENCING OTHERS

INFLUENCING OTHERS Having influence over people means that you have the ability to gain support for your opinions, views, ideas, thoughts, beliefs, goals and objectives by using language to persuade people to buy into your way of thinking. If you make an effort to...

HOW TO DEAL WITH A TOXIC PERSON

HOW TO DEAL WITH A TOXIC PERSON What Is Toxic Behaviour? A toxic person is an angry, hurt (and often bitter) individual who has low emotional intelligence and doesn’t know how to, or doesn’t want to, take responsibility for their pain, feelings, needs, expectations,...

DEVELOP YOUR CHILD’S SELF-ESTEEM

Small babies can read body language and they respond to tone of voice, so if you get angry because they’re crying, they will be negatively affected. Remain calm and speak in a kind, soothing voice. Even tiny babies read your facial expressions and tone of voice. Your...

CODE OF DRESS

CODE OF DRESS For specific functions, there are specific dress codes one should adhere to in order to remain totally professional at all times. The dress code will be defined by the type of function taking place, but if you are uncertain about what is appropriate for...

YOUR IMAGE

YOUR IMAGE When we first meet people we judge them within seconds of meeting them - from how successful, capable, creative and intelligent they are to how much money they earn and what car they must be driving. Your mind is practically made up - and those favourable...

ACKNOWLEDGE YOUR WEAKNESSES AS A PARENT

Acknowledge your weaknesses and shortcomings as an imperfect parent and resolve to work on it. You don’t have all the answers and you won’t always get it right, but you can do better every time something goes wrong. Learn from your mistakes and fix it. Do better next...

MANAGE YOUR EMOTIONS UNDER PRESSURE

MANAGE YOUR EMOTIONS UNDER PRESSURE Do you struggle under pressure? Let’s face it – successful business is built on successful relationships. Your career success depends on how other people feel about you and how well they support you. The problem is that you...

BUILDING LASTING RELATIONSHIPS

BUILDING LASTING RELATIONSHIPS Building lasting, successful relationships is one of the most important roles of anyone’s life. Every organisation and all business depends on relationships—internal (with the people you work with) and external (with customers, service...

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr