Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

GOSSIP

GOSSIP Gossip can be defined as idle, malicious, slanderous or destructive talking or writing about another person or situation with the intention to hurt them, regardless of fact. Gossip can be true or false, but it is still gossip. It is by far the most common...

MANAGE YOUR EMOTIONS UNDER PRESSURE

MANAGE YOUR EMOTIONS UNDER PRESSURE Do you struggle under pressure? Let’s face it – successful business is built on successful relationships. Your career success depends on how other people feel about you and how well they support you. The problem is that you...

BUILDING LASTING RELATIONSHIPS

BUILDING LASTING RELATIONSHIPS Building lasting, successful relationships is one of the most important roles of anyone’s life. Every organisation and all business depends on relationships—internal (with the people you work with) and external (with customers, service...

DECISION MAKING

DECISION-MAKING “You can assess the quality of your decision by the quality of life resulting from the decision” (Anon) No one makes the right decision every time, but by developing your decision-making skills, you can increase your success rate. We use...

GOOD NEWS FOR EMPLOYEES WHO EARN LESS THAN R18 673 PM!

The new annual earnings threshold under the Basic Conditions of Employment Act (BCEA), and the Employment Equity ACT (EEA) will be R224,080.48 per year (R18,673 per month) from 1 March 2022. It was R211,596.30 per year (approximately R17,633 per month). The BCEA and...

SELF-SABOTAGE

SELF-SABOTAGE ‘Before you can empower the reality of being fulfilled and complete, you have to stop empowering the reality that you are not …’ (Anonymous) If you have the desire, skill and knowledge to achieve something but you are not achieving it, you are probably...

ACTIVE LISTENING

ACTIVE LISTENING Before expressing your feelings or point of view, be willing to listen—actively—to what another person is saying. Active listening means focusing on what your conversation partner is saying before stating your own position, opinion or needs. It...

BODY LANGUAGE

BODY LANGUAGE We constantly communicate with each other—even non-verbally (without talking). In fact 60 to 80 per cent of our communication is non-verbal; only seven to ten per cent is attributable to the actual words of a conversation. Your mood, emotion, energy...

PROCRASTINATION

PROCRASTINATION If you feel deeply passionate about achieving a certain goal then nothing should be able to stop you from reaching it. How many of us actually complete projects? Why do we put things off until tomorrow? I know someone who was still sewing her wedding...

PARENTING: BE CONSISTENT

How would you feel if your boss consistently came down hard on you on a daily basis and never allowed you to make even small mistakes? What would it do to your emotional state and self-esteem? Be kind when things go wrong or when your child does something you don’t...

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr