Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

COMMUNICATE WITH YOUR CHILD

Explain why you say no. Don’t say: “Because I said so!” They want and deserve an explanation. Explaining to your child why you want them to do something, or why you don’t want them to do something, explains the value of it. Once your child understands your reason,...

NEW LAW TO SEVERELY RESTRICT THE HIRING OF FOREIGN WORKERS IN SA

You will not be able to employ a foreign worker unless they have a work visa, a temporary asylum document, or permanent asylum which can take many years to obtain. The Gauteng government is going to use employment quotas (limits) on businesses as to the number of...

PROCRASTINATION

PROCRASTINATION If you feel deeply passionate about achieving a certain goal then nothing should be able to stop you from reaching it. How many of us actually complete projects? Why do we put things off until tomorrow? I know someone who was still sewing her wedding...

Counselling And Coaching

Are you struggling with your current circumstances? When we're in emotional, physical or financial trouble we can't see the wood for the trees and we may fall apart. It's at this point that you need to turn to someone for counselling or life coaching. If you need...

PROCEDURE TO DISMISS AN EMPLOYEE

People often dismiss an employee without following due process. An employee stole from the employer and the employer caught them red-handed and fired the employee on the spot. Demanded that they leave the premises immediately. The employee has laid a grievance against...

GOSSIP

GOSSIP Gossip can be defined as idle, malicious, slanderous or destructive talking or writing about another person or situation with the intention to hurt them, regardless of fact. Gossip can be true or false, but it is still gossip. It is by far the most common...

HOW TO DEAL WITH IMPOSSIBLE PEOPLE

HOW TO DEAL WITH IMPOSSIBLE PEOPLE I was emotionally affected by an impossible person this morning so I decided to write the following tips in how to deal with impossible people. RESIST THE URGE TO BE DEFENSIVE. You cannot win an argument with an aggressive or...

BODY LANGUAGE

BODY LANGUAGE We constantly communicate with each other—even non-verbally (without talking). In fact 60 to 80 per cent of our communication is non-verbal; only seven to ten per cent is attributable to the actual words of a conversation. Your mood, emotion, energy...

ARE EMPLOYERS OBLIGED TO PAY STAFF DURING LOAD-SHEDDING?

If the company’s employment contract stipulates working hours and the employees turn up for work, they must be paid, even during load-shedding. The employer may however structure shifts to coincide with load-shedding schedules and pay employees according to the shift...

CARING AND COMPASSION

CARING AND COMPASSION People who are placed in positions of authority—especially people in management positions in organisations—may sometimes show a lack of compassion toward other people, because they may be experiencing a subconscious feeling of superiority and...

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr