Training

Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

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PARENTING: BE A GOOD ROLE MODEL

Children learn from the people they look up to – mostly their parents. Display behaviours that you would like your children to display. Be kind. Be honest. Be calm and behave well when things go wrong. Watch what you say in front of them – even your toddlers. They...

PROFESSIONALISM WHEN INTERVIEWING FOR JOBS

PROFESSIONALISM WHEN INTERVIEWING FOR JOBS   I would like to discuss your behaviour when interviewed, today - not your CV or your qualifications and experience. Your behaviour (everything you say and do, including your body language) will be scrutinised from the...

Coaching & Counselling For Teens

Is your teen under-performing or rebelling? There are many reasons why a teenager would under-perform or rebel. The problem may be motivation; unhappiness; feeling misunderstood or unloved; dysfunctional or difficult relationships with important people in their lives...

Personal Boundaries

Personal boundaries are the guidelines you put in place regarding how you want to be treated by others and your expectations regarding their behaviour in your presence. Healthy reasonable boundaries can create mutually respectful relationships. Your response to...

HOW TO BUILD SELF-CONFIDENCE AND SELF-ESTEEM

HOW TO BUILD SELF-CONFIDENCE AND SELF-ESTEEM Some common problems people face regarding self-esteem and confidence It is an unfortunate fact that people suffering from low self-esteem and/or low self-confidence may display some or all of the following behaviours:...

CRITICAL THINKING

Critical thinking is the objective gathering and analysis of facts to reach conclusions and form unbiased judgments. Critical thinking requires emotional intelligence, good communication skills, self-discipline, problem-solving and analytical skills, logic, patience,...

GOOD MANNERS

GOOD MANNERS Having good manners is a prerequisite of professionalism. Your conduct is a reflection of your upbringing, education, values and principles, the organisation you work for and the company you keep. Always be true to yourself—if you can’t be true to...

DEVELOP YOUR CHILD’S SELF-ESTEEM

Small babies can read body language and they respond to tone of voice, so if you get angry because they’re crying, they will be negatively affected. Remain calm and speak in a kind, soothing voice. Even tiny babies read your facial expressions and tone of voice. Your...

CONFLICT SEEKERS

CONFLICT SEEKERS Do you work, live, or interact with someone who seems determined to engage you in some kind of conflict? Do you find yourself getting hooked into their drama and before you know it you are in a no-win situation? How does this happen and why? The...

HOW TO BUILD YOUR CHILDREN’S SELF-ESTEEM

“No-one can make you feel inferior without your consent.” (Eleanor Roosevelt, This is my Story, 1937) What is self-esteem? Self-esteem refers to the beliefs you hold about yourself and whether you like who you are. If you suffer from low self-esteem you probably hold...

AWARDS

  • Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
  • Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
  • Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
  • Success Factory won The 2006 Mijima Award!
  • Winner of the  2004 GreenPepper Enterprise Award which is awarded to South African companies that  excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr